TRUST CENTER

How your data is protected, and what the AI may do.

AI, security and your data, set out plainly. Every line on this page describes what Vorniqe does today.

01 · AI

AI advises. People decide.

In Vorniqe, AI turns speech into structure and suggests wording. Stages, rankings and forecasts are computed by fixed rules from your own records, the same way every time.

What AI is given
  • Only the task in front of it: a voice note to read, a message to phrase.
  • Records from your own dealership, never another dealership's.
  • A usage cap per dealership, so AI use stays bounded.
What AI may never do
  • Move a sale to another stage.
  • Approve, reject or delete anything.
  • Save what it heard before a person has read it back and confirmed it.
The path of every AI request
  1. 01

    Your dealership

    A salesperson asks for something: a voice note read back, a message phrased.

  2. 02

    One gateway

    Every call goes through one interface inside Vorniqe, which checks the dealership's cap and records who asked, for what, and which provider and model answered.

  3. 03

    The provider

    The AI provider returns language. It can be replaced without changing the product.

02 · SECURITY

Built in, not added later.

In the database

Each dealership sealed off

Row-level security on every table keeps one dealership's data out of every other's, whatever the application asks for.

Every action

Roles checked on the server

Each action checks the user's role before it runs. Hiding a button grants nothing, and nothing relies on it.

AES-256-GCM

Credentials encrypted

Connection secrets, such as a Meta or WhatsApp token, are encrypted and only ever read on the server.

In transit · at rest

Encryption

Traffic to Vorniqe is encrypted, and so is the database it is stored in.

Audit trail

Who did what

Critical actions are written to an audit log, with the person who took them.

Soft delete

History is kept

Deleting a customer hides them rather than erasing the sale. Enquiries, drives and handovers keep their record.

03 · YOUR DATA

Your customers stay yours.

Processor

You own it

Vorniqe processes customer data for your dealership. It is yours, not ours.

On creation

Consent recorded

Whether a customer agreed to be contacted is recorded when the lead or customer is created.

On request

Export and deletion

Ask us and we will export your dealership's data, or delete it.

Where data is stored and which companies process it is set out in our Privacy Policy.

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Have a security question?

Ask us about AI, audit, where your data is kept, or a security review. We answer in plain words.