Delivery and handover
The handover is an event that belongs to a decision and is over within a week. What it writes down — that this person owns this car — belongs to the person and is still true in four years. Vorniqe keeps them apart because they age differently.
How it works
- 01
Schedule the handover
A date, on the enquiry. It is not a sales stage and it does not move one: by the time you are arranging collection, where the sale sits is no longer the question.
- 02
Complete it on the day
Record the odometer and anything worth remembering. A handover marked complete without a time is refused — the date is the fact.
- 03
It writes the garage
Completing a handover records permanently that this customer owns this specific car. That record outlives the enquiry, the quote and the salesperson.
- 04
Check the Customer profile afterwards
The car now appears under Vehicles on their profile. Three years later, a service reminder or a trade-in conversation starts from something real rather than from a guess.
Worth knowing
Ownership points at customers, never at leads. A handover on an enquiry that was never converted is refused by design — a garage hung off the discardable half of the system would empty itself.
The garage also holds cars you did not sell, described by make and model alone. What somebody already drives matters whether or not it came from you.