Start here
Vorniqe is built around a single claim: a car sale is one decision, and it should be stored as one thing. Everything else — the board, the cars, the reports, the app on the phone — follows from that. Five minutes here will save you an hour everywhere else.
How it works
- 01
One enquiry is one purchase decision
Someone walks in or calls, and that becomes an enquiry. A message or a form arrives as a lead first, and becomes an enquiry once you have reached them and qualified it. If the same person later wants a second car, that is a second enquiry — not a note on the first.
- 02
The enquiry carries the stage
Not the customer record, not the quote. Ask “where is this sale?” and there is exactly one place that answers, and one operation that can change it.
- 03
Everything about the sale attaches to it
The cars they are considering, the drive they took, the car they are trading, the deposit, the finance applications, the handover. Six things, all hanging off the one decision they belong to.
- 04
Sub-processes report; they do not overrule
Recording a completed test drive raises an outcome, and one place decides what that outcome means for the stage. Nothing else writes a stage — which is why the board can never disagree with itself.
- 05
The person outlives the sale
The person is not a funnel. They are one Contact for life, across every enquiry, and what they drive is recorded permanently when you hand the keys over.
Worth knowing
If you only remember one thing: never look for the state of a sale anywhere except its enquiry.
The words the system uses — Lead, Enquiry, Contact, Customer, Quote — are the automotive vocabulary. They are chosen to match what people say on a showroom floor.