Reservations
Nobody puts a deposit on “a Land Cruiser”. They put it on the white one with twelve kilometres on it, and that specificity is what makes a reservation the strongest evidence in the product short of a completed sale.
How it works
- 01
Reserve a specific unit
You are choosing a VIN, not a model. The picker only offers cars that are genuinely available — one already held does not appear.
- 02
Record the deposit
Amount, currency and receipt reference. A hold marked as deposit-paid without an amount is refused, because it is the amount that makes it real.
- 03
Set how long it is held
A hold with no end is not a hold. The expiry is what makes the car come back to the floor if the sale stalls.
- 04
Release it when it lapses
Releasing puts the car back into availability immediately. It deliberately does not move the enquiry backwards — a lapsed hold is usually our logistics, not their decision.
Worth knowing
One live hold per car is enforced by the database, not by a warning. A car promised to two customers is not an ordinary case and is not treated as one.
Reserving a car does not require the inventory permission. A salesperson can hold a car, which is the whole point — the people who need this are the people on the floor.